D.G. Posts No. 13-45/2008-D dated 10/11/.12.2013
The norms for delivery of Speed Post articles have in the past been revised from time to time and are also contained in the Citizen’s Charter of the Department. The existing delivery norms for Speed Post are follows:
(a) Local (within municipal limits) : 2 days
(b) Between one to another metro city (included the six metro cities i.e. Delhi, Mumbai, Kolkata, Chennai, Bangalore and Hyderabad) and limited to Municipal limits of these cities: 2 days
(c) Rest of the country: 4 to 6 days.
2. The norms mentioned above are further qualified by stating that they exclude the day of posting, Sundays and Holidays that they denote maximum time and apply only to the articles booked before the cut-off time.
3. The matter relating to revision of the existing norms for delivery of Speed Post articles was under consideration of this Directorate, and the following has been decided in this regard:
(a) New delivery (transit) norms have been worked out on a city-to-city basis for 87 cities where Speed Post Sorting Hubs are located (excluding 1 CBPO & 2 CBPO). The new delivery norms are being circulated to all concerned by e-mail along with this O.M. The same may be downloaded.
(b) The new norms for a pair of cities have been prescribed in terms of a range. For example,
the delivery norms between Mumbai and Pune is “1 to 2 days, i.e. D+1 to D+2 where “D” is the day of booking.
(c) The new norms would be restricted to the municipal limits of a city (covering only TD PIN codes) under reference.